Effective January 11, 2010, except in the case of emergency, customers will no longer be allowed to enter or exit from the “operating end” of the control coach. The engineer operates the train from this location on inbound trips. Upon arrival into Boston, there are mandatory safety duties for engineers to perform which do not allow for foot traffic through the operating end of these coaches.
Signs will be placed on the coach door on that end of all control cars to remind customers of this rule.
Please enter and exit only through a door that is attended by a crewmember.
We appreciate that there will be some inconvenience to our passengers that are accustomed to using the control car exit door, but for safety reasons we must enforce this new policy.
Thank you in advance for your cooperation.
Commuter rail service information, including updated commuter rail advisories/alerts is available on the MBTA website at www.mbta.com, or by calling the MBTA Customer Support Services Center at 617-222-3200
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